How to Close Your TrustLoan Account

If you have decided to close your TrustLoan account, please follow the steps outlined below to ensure a smooth and efficient process:

1. Settle All Outstanding Loans

Before proceeding with the account closure, it is essential to pay off any outstanding loans.

• Review Your Loan Status: Open the TrustLoan app to check if there are any pending balances or active loan repayments.
• Make Full Payments: Ensure that all loan amounts, including any accrued interest, fees, or charges, are fully settled.
• Confirmation: After repayment, verify that your loan status is marked as "Paid" or "Settled."

2. Request Account Deletion

Once all financial obligations have been cleared, proceed with deleting your account by following these steps:

• Access the Account Deletion Page: Navigate to the "Account Settings" section of the TrustLoan app.
• Initiate Deletion: Select the option labeled "Permanently Delete Account".
• Confirm Deletion: A prompt will appear to confirm your request. Carefully review the information and confirm your decision to permanently delete your account.

3. Data Deletion

• Irreversible Process: Please be aware that once your TrustLoan account is deleted, it cannot be recovered. All data associated with your account, including personal information, transaction history, and loan records, will be permanently erased.
• Finality of Deletion: After account deletion, you will no longer have access to your account, and all services provided by TrustLoan will be terminated.

Thank you for choosing TrustLoan. Should you decide to return, we welcome you to reactivate your account and resume accessing our services.